Maybe you ended up on this website after searching for order automation or synchronization for your e-commerce business? In other words, you may not have been looking specifically for Kroconnect, but rather a way to automate workflows for your business.
In this article, we therefore try to shed some light on what Kroconnect is, what’s going on under the hood, and what you can use the service for.
What does Kroconnect do?
Kroconnect is a service that makes it easy to send and receive information about orders, customers, products, inventory levels, shipments, and payments between different systems. Currently, we primarily target e-commerce merchants, but other industries can also benefit from our solutions – both today and in the future.
How does Kroconnect work?
The typical setup involves configuring one or more workflows. What activates, or triggers, a workflow to start is usually an event. An event could be, for example, a new order being created on your e-commerce platform – that is, when a customer makes a purchase. This triggers the workflow to send the order from the online store to, for example, an ERP or accounting system, where a new order is created.
Another workflow can then be set up so that when an order is shipped in the ERP system, the order status in the online store is updated to Completed.
An event doesn’t have to be the triggering factor for a workflow. It can also be a specific time interval that determines when a workflow should run. One example of this could be checking for inventory level changes in a point-of-sale system every 15 minutes and reporting any changes to the online store.
Both of these approaches save you time in your day-to-day work while helping you avoid discrepancies between the systems you use.
How is Kroconnect built?
Kroconnect is a SaaS service. This means that the engine and logic behind Kroconnect is a centralized web service that acts as a hub between your online store and the other systems you use. Through each system’s API, Kroconnect can then fetch and send data between the connections you have enabled.
If you use WooCommerce for your e-commerce, we have developed a plugin you can install. This plugin extends WooCommerce’s functionality, allowing more data to be sent to and from Kroconnect than the standard WooCommerce API provides. It also makes it easier to view and locate certain information retrieved from other systems.
How can Kroconnect help me?
There are several ways a service like Kroconnect can help you as an e-commerce merchant. Above all, you can reduce the time you spend on manual handling of orders, customers, inventory levels, and product data. Not having to enter things manually in multiple systems, automating your bookkeeping, and finding a setup you can rely on means you free up time for other, more important things.
With Kroconnect, you can also customize which data is sent between your systems. You have the option to start from a standard configuration and then adapt it to suit your specific needs – resulting in a highly flexible and powerful system. You can also let Kroconnect grow alongside your business, adding or removing integrations to your account at any time. You can also scale the scope up or down as needed, for example adjusting the number of orders the system should handle per month if your business is seasonal. Since billing is monthly, you always only pay for what you use.
The future of Kroconnect
Analyzing and visualizing the data sent between your systems is something we are working on, with the vision that Kroconnect will serve as a single, central point for your orders and products.
Since Kroconnect is a service in continuous development, we will have reason to return with more articles describing what it can do for you. A great way to stay updated is to keep an eye on the news here on our website, or to subscribe to our newsletter.
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