Privacy Policy
1. What personal data do we process about you and why?
Depending on the reason for our contact with you, different personal data is processed. Under each heading you can read about what we process and why.
In our work we sometimes gain access to personal data in connection with receiving login credentials to your websites/online stores. This data is never used by Krokedil (unless your assignment specifically includes it). We maintain confidentiality in our work and only perform the tasks you have engaged us to do. Your security is of the utmost importance to us and we work in many different ways to maintain a high level of data security.
1.1. When you communicate with us
You can choose to communicate with Krokedil in different ways, e.g. via social media, email or contact form.
We process:
- Name and contact details
- Information about your comment, question or matter
We process your personal data in order to:
- Respond to questions and handle your matter Improve our services and the information we provide and publish via our website
1.2. When you visit kroconnect.com
When you visit our website we process:
- Data about how you interact with and use our website
- Information about your visits to our website, through so-called cookies. For more information about how we use cookies, see below
We process your personal data in order to:
- Analyze web traffic
1.3. When you use our products
When you choose to use our products, you are the data controller in relation to the customers who make purchases from you. Krokedil does not process your customers’ personal data.
We process:
- Name, company name, contact details when you purchase the product through us
- Information about your comment, question or matter in connection with support
We process your personal data in order to:
- Process payments
- Communicate with you
1.4. When you subscribe to our newsletter
We process:
- Name, company name and email address
We process your personal data in order to:
- Send newsletters
- Provide data for newsletter statistics
2. Legal basis for processing
We process your personal data based on our and your legitimate interest in handling your matter, delivering a service or product, and informing and communicating with you (legitimate interests).
3. Retention period
Personal data is stored for as long as necessary for Krokedil to fulfill its obligations or as required by law.
4. Third parties
We use third parties in the following areas who process and handle personal data on our behalf in order for us to fulfill our obligations:
- Payment solutions (payment service providers)
- Subscriptions (subscription management)
- Accounting services
5. How do we protect your personal data?
Your privacy is important to us and therefore we put security first. Our procedures are designed to protect your data in accordance with the General Data Protection Regulation.
6. About cookies
A cookie is a small text file that the website you visit requests to store on your computer in order to provide access to various features. You can configure your browser to automatically reject cookies. On kroconnect.com, Google Analytics is used to measure visitor numbers, and cookies are used for login and shopping cart functionality.
7. Your rights
- You have the right to receive a copy of the data being processed
- You have the right to have incorrect data corrected
- You have the right, under certain circumstances, to have your data deleted
- You have the right to object to the processing of your personal data or to have the processing restricted
If you would like to know more about data protection legislation and your rights, you can read more here:
http://eur-lex.europa.eu/legal-content/SV/TXT/?uri=CELEX:32016R0679
If you have any comments or questions, please contact us at info@kroconnect.com